Phar O.

Placed an order for a concert dvd on the evening of MAR 08,2022. Received the automated response and nothing else after that.

I sent them an email a couple of days later, asking for some sort of update on my order and received a response 24hrs later (next day), informing me not to be concerned and that my order was being processed and would be shipped out soon.

Exactly one week after placing my order (MAR 15), they finally shipped it out using DHL and it arrived at my door on MAR 18, from Korea to Melbourne, Australia, very well wrapped and in perfect condition.

I didn't mind the 2 week timeframe so much, but the lack of customer updates was concerning, as I would have been left hanging (wondering where my money went) for a week if I had not requested an update.

Anyway, they're legit if anyone's wondering, just keep bugging them if you want any status updates and don't expect them to ship the next day (or week) or anything.