I purchased a Herman Miller Aeron office chair from Madison Seating in November of 2022. The hydraulic lift started to malfunction in February of 2023. To get the chair repaired, I am responsible for all shipping which will be $200. If will cost me $200 every time there is an issue even though the chair is under warranty. Ever other company that I have researched covers the cost of shipping. I will never purchase anything from Madison Seating ever again.