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I've been a subscriber for going on 15 years and never had an issue until 6 weeks ago when I had to do a recovery with my PC losing all apps, including SuperAntiSpyware. My annual term was about 6 months old so I went to my order and clicked on the download; "nothing". I tried it numerous times no dice. I messaged the firm with the issue of no response; I did this 5 times no response. I called their phone and they referred me to the download page which is for their free version or new ordering. The bottom line is they no longer are are a trustworth provideder and yet they advertice they are. "BEWARE"!
Tip for consumers:
Their promise of customer service is non-existent.
Products used:
AntiSpyWare
Phil F.'s review of SuperAntiSpyware earned 3 Very Helpful votes
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Empty.
I was very disappointed with the lack of new features and updates in this antivirus product. It...
First providing false information then making empty promises and finally sending the customer on...
