Philip B.

I have purchased Cubavera shorts before and am on their email list. Recently I got an offer of 2 shirts for $50. I ordered two shirts whose price was somewhat higher than that and was charged full listed price. The small print set no limit on the shirt prices and promised to apply the discount on checking out. I was charged the full prince. Ever since I have been trying to contact Cubavera. The customer service number is no such thing as it requires knowing the name of a person or an extension number. Three emails to them have gone unanswered. A complaint forwarded by pissedcustomer was, they told me, "passed on." I have informed the credit card company to dispute the charge if they try to collect. I see that many people have encountered similar problems with Cubavera so my experience is not exceptional.

I have attended Eventbrite events in the past and paid for a dinner event today. When I went to print the tickets I found that this requires using a size paper I do not have so my printer cannot print the tickets. I tried to contact Eventbrite but the emails are "noreply" and there is no phone number. I tried contacting also their main site and learned it is not available to mere cujstomers. I tried calling also the restaurant sponsoring the meal, also no phone number available. I decided to ask for a refund because I have no way of knowing whether printed tickets will be necessary. Trying to do so, I learned they charge a hefty fee for refunds. This is not a trustworthy business. I note that, on this site, they have very low ratings, so I assume my complaint is not uncommon.