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Phire W.

Contributor Level

Total Points
80

1 Review by Phire

  • Luvshe

9/22/19

5-7 days for shipping is what is promised for expedited shipping, however that is without processing time. Obviously processing time for them means weeks, as I still have no tracking info, but my order was paid 10 days ago with expedited shipping option selected. I will not order from luvshe again, unfortunately, for this reason and you cannot call to check the status of your order, only email, clearly the customer service via email is not in America, the responses are broken English and barely comprehensible.

They should work to resolve their shipping issues, it's a train wreck as of now. The inventory is nice but what does that matter if it takes a month to get what you order? Its inefficient and will cost this company customers=money, and poor publicity. Had I known it would be this slow, I wouldn't have ordered from them at all. I will not use them again. I asked how to cancel my order and there are no disclosures on how to do that (obviously because they want to make you wait and not cancel due to the terrible shipping timeframes, so they dont have the info--also a shady practice)

This will be my first and last order with them. I refuse to wait a month for items I can find with other companies. It's a NO for me, Luvshe. Do better.

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