Phyllis B.

This was called a $50 gift card mailed to me for a good restaurant meal just because I made an appointment for a salesman to come to my home to sell me a walk in tub from K Designs in Minneapolis Mn. Card never arrived so I called K Designs of course thinking this was a scam! Card finally came but it's a coupon actually limited to certain eateries. What? Really? Whole thing is kind of schemey. I was misled and K Designs didn't get my business anyway. Not nice to fool me!

Ordered the 5 deal, buy 3 get 2 free! First one worked for 6 minutes. The rest didn't work at all! So frustrating when you, in good faith, order on line, but the products you receive are garbage and no one wants to help you! A good idea is to call your state Attorney General and complain. Also write a review. Most importantly...
DO NOT ORDER ON LINE. Even though it is convenient, is it really?
Come on people! Help put an end to these businesses that scam and have no ethics, morals or decency!
I'm fed up!
Phyllis B

Email conversations between me & Berrylook:
Berrylook -
Hello, it is a pity to see that your shopping experience with us is not pleasant. We always treat the satisfaction of our customers as our priority. Please accept our sincere apology for any inconvenience caused to you. Could you please send me a message with your order number and your problem details? We will try our best to help you solve your problems.
Me -
I am going to share my pitiful experience with the public every chance I get. You have obligations to prior customers so help them resolve their issues first. Do you read your reviews?
Are you proud of what people are saying?
Berrylook -
Hellocould you please offer the order number so that I can locate it and see what happened here.
Me -
My order # is E*******. Nothing fits. Clothes were kids sizes and everything smells awful. Took forever to arrive. I called once checking on the delay. The person that emailed me back with an answer was very nice.
Your reputation is bad. Reviews are horrible. Your customers are very upset! I will spread the word because it is not right to scam and cheat hard working people ever. Changes have to be made to right the wrongs.
Berrylook -
Hello, sorry to hear that the clothes do not fit. Please accept our sincere apology for any inconvenience caused to you. Many of our suppliers are from Asian countries, so their sizing is different from that of western one. Considering the high shipping fee to return it(them) all the way back to our warehouse, will it be possible to give others as a gift and we would like to offer 15 USD cash coupon to you as a way to make up for this? It is more convenient for you to use buy other items in our website at any time.
Me -
Please credit my order in full if you can. I don't have anyone to give the clothes to because of the size and the very smelly one I threw away. I do not want a cash coupon because I will never order again in my lifetime from your company. Instead please help those customers that are so angry with you. Give them your time and respect. Read the reviews and do what is right. You have to change your ways and I will be watching. I am always ready and available to relate my pitiful experience.
Berrylook -
If you want to return, Please note:
* You must return items in new or unused condition as original.
1. You will be responsible for contacting before your return. Be sure to include your order number, log in account, and return reason on a piece of paper in your return package.
2.the items must be return in the original pack, if the the pack is lost or damaged, we will charge form you, one pack for $0.5usd.
3.the item list must be returned with the items together, or we couldn't confirm your order.
4.We will refund your money to your original payment account within 5-7 business days after your return package is received and confirmed. We are not responsible for lost, damaged or stolen packages.
5.We will refund the price of the items returned, but exclude the original shipping charges and return shipping fees if the return applied.
6.If you wish to make an exchange or need a replacement, you must return the original item back to us and place a new order for a replacement item.

The return shipping fee shall be paid by customer.
Here is the return address:
Receiver: Mrs Hu
Address: 5th Floor, Block A, XiaMao Commercial Plaza, Baiyun District
City: Guangzhou
State: Guangdong
Country: China
Zip Code: *******

Phyllis B.
Me -
I am writing a response to Berrylook letting them know they are a joke & I will continue to share my pitiful experience with anyone who wants to listen. This is NOT over!