PJ L.

I was told that the largest container 8 X 16 is equivalent to a 10 x 15 storage unit... that was what customer service told me but the movers I used, recommended by PODs, said they do not know what they are talking about so I had to get an additional container which they conveniently did not have the 8 ft so I had to get another 12 ft. Which was only $10/mo less... it was a total rip off and the misrepresentation was appalling that and zero integrity with this company. They even had the nerve to charge me for a container move due to their stupid driver putting it in the wrong place but get this the driver NEVER CAME BACK TO MOVE THE POD... yet I was charged a replacement fee. They did credit me back but only after I called and yelled at them. The latest fiasco is that PODS forgot to pick up the second container after I made sure they needed to pick that one up on the 19th as well... yet the person I was dealing with was obviously inadequate (as usual) and forgot to make sure the second container was picked up so after 2 fricking week they called about a complaint that the container was still at my address by the neighbors. I went ballistic and they had the nerve to schedule a pick up for a week out! So much for franchises being responsible for their actions!