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PJ M.

Tennessee

Contributor Level

Total Points
82

1 Review by PJ

  • CarGurus

1/8/24

Found many sneaky dealers that had hidden undisclosed fees such as: add $2k for no trade, add fees for Lemon Law protection, add fees for touch screen protection, multiple fees for document prep adding up to $1k, listed price was changed by photographer to $3k lower. One dealer called me 15 times to get me to come up $242. That is harassment! You guys need to have a complaint department to kick these "bait and switch dealers" off your network. I found these same dealer listing on others sites. I suggest you all get together and flag these "snake oil dealers".

Tip for consumers:
My review is for the NIGHTMARE experience I had with multiple "sneaky dealers" with hidden fees, bait and switch tactics" listing errors with fine print disclaimers. The industry needs to kick these dealers off their sites. Please come up with a method to remove the snake oil salesmen/women.

Products used:
I am on my 4th "offer". Deal not closed yet as they are not open on Sunday.

Quality

PJ Has Earned 2 Votes

Pj M.'s review of CarGurus earned 2 Very Helpful votes

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