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Pooja g.

Contributor Level

Total Points
83

1 Review by Pooja

  • Rainbow

6/10/23

When I came across Allthingsrainbow, I immediately fell in love with the beautiful and unusual pieces of clothing. When I first ordered there, three out of four things arrived. I was still waiting for the last item, but it didn't come. I contacted email customer service and they simply refunded me for the missing item of clothing with no explanation whatsoever. Can happen. I gave the shop another chance because they offer really really nice things. The things that have arrived look nice in reality and are of acceptable quality. The pair of earrings looked a little different in reality than on the product picture, but they are still beautiful and I love wearing them. A few months later, I ordered a second time from Allthingsrainbow. I ordered a skirt, a pair of earrings and three crop tops. One of the three crop tops was refunded. The skirt and earrings arrived after a couple of weeks. A little later one of the two crop tops arrived. I waited a while for the last thing I ordered to finally arrive. I waited and waited before l contacted customer service again. I was told that there are delivery problems and that they do not know where the package is at the moment. Let's see if it still arrives at some point or not. They refunded me the money for it and they apologized for this shopping experience. As I said, Allthingsrainbow offers very aesthetic clothing that fits my style exactly. But unfortunately I won't be ordering there anymore because I find it very disappointing that you look forward to the arrival of all the products in your order, but then at least one product always doesn't arrive. And if I hadn't contacted Allthingsrainbow, they would have just kept the money. At the end of the day, of course, I always recommend making your own experiences with it, but I just wanted to let you know that shopping at the Allthingsrainbow online shop can be fraught with complications.

Pooja Has Earned 3 Votes

Pooja G.'s review of Rainbow earned 3 Very Helpful votes

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