Poushali M.

I have experienced pathetic customer service at the Cambridge Halfords store. Not ones but thrice my experience has been awful. To begin with I had to wait 4 hours to buy my kids bikes. I had taken bronze service package and when I got the bikes for servicing I needed to wait for 2 more hours despite of the team members roaming around inside the store. There is only 1 person upstairs attending customers and also repairing bikes. The other staffs on the floor just doesn't help. Will never buy another bike from there.