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I ordered a $200 egift card and didn't get the card. When I checked, the money was taken from my bank and bank says it's been processed but giftcards refuses to send the card or my money back. They're saying that the funds could not be captured but clearly if the transaction was processed THE FUNDS WERE CAPTURED
I can't actually believe that this company gets away with this and is still up and running. They have never tried to rectify any of the problems that they create and they should be put out of business PRONTO
All I'm asking for is what I purchased and it should be simple but No... It's not simple. It's a case of theft and fraud and likely a few other crimes that will never be brought to light. You make me SICK Giftcards.com
And I sure hope you sleep well at night knowing that your dollars are taken from people who don't have a lot of them to throw away. I wish you well... Keep up the great work
Tip for consumers:
All of the reviews have been bad and nobody was satisfied with the outcome because the company will never make it right. I'm not sure what they need customer service representatives for because they never fix anyone's problem EVER
Products used:
No products because I didn't receive my order that I paid for
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