I quit working for Writerbay recently. I worked for the company for about 4 years. As far as my experience goes, there was a change in management last year and after that the company introduced several policy changes some of which go totally against the interest of the writers. They have reduced the pay, demoted the writers by creating more layers, prevented all the projects available at the website from writers' view by sending only those projects they want you to write to your queue, they don't extend deadlines even when they deliver the project to the client hours or days after you submit the paper. Also, they have started imposing random fines, sometimes without any rhyme or reason. In my initial three years with the company, I was never fined once and always received positive feedback from the client and the management, but the current management treats writers like a slave. They impose fines every month on slightest reasons. For a 27 page long paper I submitted couple of months back, they imposed a fine on me without sending the paper back for revision once, saying the client wanted a different writer. Then another time, I worked on a nursing project of 10 pages, and then the client changed the project requirements completely and the paper was to be rewritten. They without informing me or bothering to seek my opinion reassigned the paper to another writer. Though it was not my fault that the client changed her project details after I submitted the paper, they did not pay me a penny for the 10 pages I wrote. There are plenty of such other exploitative situations I faced in this website through last one year.
There is an auto fine mechanism in place for lateness. I have faced situations when they sent the paper back for revision at 2 p.m. and the sent the lateness message imposing a fine one minute later. It's a technical glitch, but once the fine is imposed, they will not change the salary to what it was originally even though the late fine was imposed because of a technical glitch and will harass you saying that after the paper gets approved, they will change back the salary to its original payment. In reality, after the paper gets approved, the paper gets archived and you cannot access the paper, and then you need to write to the management to retrieve your money. Basically, they will harass you for every penny. Your job does not just stop at writing a paper, you need to compensate for the poor management and poor support system of the organization by writing lengthy mails to explain your situations.
I left the organization because after working hard in the company for about 4 years, when the new management started treating me so badly, I felt demotivated and depressed. I waited for a year for things to change for the better, but I am convinced that the organization is in bad hands. I just wonder if they treat their old writers so poorly, how they treat their new writers. Unless you are in a desperate financial situation, don't waste your time by joining this site. There are plenty of other academic websites where you can try your luck.
Dear Ashmita,
All of the above issues and concerns were repeatedly addressed by us and any unfairly imposed fine was reversed immediately upon your request. We thank you for the four years of cooperation and for your personal contribution to the enhancement of our conflict management skills.
We wish you all the best in your future career pursuits.
Best regards