Prudhvi C.

I am extremely disappointed with my experience with Perry Ellis, Order #WPE9400**. Here's why:

1. Processing Time: It took an astonishingly long six weeks for them to process my order. This is completely unacceptable and shows a lack of efficiency on their part.

2. Lack of Tracking Info and Response: Throughout the process, I received little to no tracking information and when I reached out for updates, the responses were either delayed or non-existent.

3. Additional Costs: There were numerous additional costs such as state tax, and city tax, and the shipping label was outrageously expensive. It felt like I was being nickel-and-dimed at every turn.

4. Refusal to Cancel Order: Despite the significant delay, when I requested to cancel my order before it was even processed to avoid further inconvenience for both parties, they refused to accommodate my request.

5. Delayed Return Label: When I finally received the product and realized it wasn't what I expected, it took them an excessive amount of time to process the return label.

6. Expensive Return Label: Not only was the return label delayed, but it also came with an exorbitant price tag, further adding insult to injury.

7. Product Disappointment: I only tried on one shoe to test the fit, and it did not meet my expectations at all. I didn't even bother trying the other shoe because of the frustration I had already endured.

8. Genuine Customer Treatment: Despite trying to be a decent and genuine customer by not using the product for a few days, I was met with disappointment at every turn.

9. Financial Loss: As a result of this ordeal, I lost around 25% of my money. This experience has left such a bitter taste in my mouth that I vow to never, ever purchase from this brand again.

Overall, my experience with Perry Ellis has been nothing short of a nightmare, and I strongly advise others to steer clear of them in the future.