I got banned before I even finished filling out my profile. Literally banned within minutes of them clearing my payment. No reason, no excuse, nothing. Just "you violated our TOS". I filed an appeal and two weeks in nothing. Not even a refund. WTF? Stay away from this app. Is the only advise I can offer. I didn't even get to see if anyone was compatible. Complete waste of money. Use an alternative like Bumble... PS you can't even get a refund if you violate their TOS. You can't even find out why you violated their nebulous TOS. Total ripoff...