Ordered a shoe and started messaging when I wasn't getting a sent notification. They immediately put the money on hold and I never got a tracking number. I started messaging when the 2-3 business day didn't happen. Couldn't get them to even look at my account. They kept saying I needed to wait longer. About business day number 5 I started calling since it was a gift. Was told I would receive a call back in 24 hrs they were calling the warehouse. At this point the money was sent back so I wasn't sure I was even going to get the shoes. The shoes magically appeared that day. 2 days later a shipping number was finally sent to me and the money disappeared from my account again. The whole thing was odd, rude and not very business like. Funny part, I thought I was going with a reputable business when I could have purchased the shoes for $80 less off a eBay store. What a mistake. Save yourself the headache... don't shop here. Shoes were half a size too big but not going to bother sending for exchange. Can't imagine that is a fun experience ().