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I bought a computer at Best Buy and in December of 2023 I found out they had billed a renewal fee. I called the Geek Squad and canceled it and the guy told me he had it canceled and a refund would be coming soon. I have been calling for 4 months and still nothing. They called me a liar about calling in December and I ended up paying a prorated amount. I will never shop here again.
Tip for consumers:
Don’t buy anything from their store. They will find something to charge you for and rip you off.
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