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Rachel L.

Contributor Level

Total Points
162

2 Reviews by Rachel

  • 1800GotJunk

3/12/21
Verified purchase

I'm incredibly impressed with my experience with 1-800 Got Junk. They were so kind about rescheduling last minute due to a family issue popping up then arrived 20 minutes EARLIER than the earliest time window they'd given (and called to give me a heads up that they'd be early, asking if that was okay). Christian and De'Andre were polite, friendly, and efficient. Everything was packed up in less than 30 minutes and they even managed to fit it into the smallest space they'd quoted. I highly, highly recommend this company and will absolutely be using them in the future!

Service
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  • ZAFUL

5/14/17

I was very skeptical of this site at first, since the clothes are adorable and the prices are ridiculously low. I wasn't expecting much, but I was VERY impressed. The shipping took almost two weeks, but for the prices and quality of the items, it was absolutely worth it. The clothes are so cute. I already ordered from them again and will keep ordering! In addition, there were a couple items I needed to return (quality was great, just weren't right for me), and instead of having me return the items, they refunded me the money and asked me to donate the items to charity. I was incredibly impressed with this. Their customer service is awesome; they respond within 24 hours and genuinely want to help.

Thank you Zaful!

Tip for consumers:
Look at the actual dimensions of the clothes when adding to your cart, not the sizes, since they are not uniform across the site. It's a little inconvenient, but worth it. For example, a large in one item may be a US size 6, while a large in another item may be a US size 8.

Service
Value
Shipping
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Quality

Rachel Has Earned 2 Votes

Rachel L.'s review of ZAFUL earned a Very Helpful vote

Rachel L.'s review of 1800GotJunk earned a Very Helpful vote

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