I've just spent hours of my life researching this product. It has too many red flags:
1- why are most of the reviews on here submitted on the same day? And of course they are all five stars and of similar length, etc.
2- its a digital product, but you have to provide a shipping address even if you want to check out through paypal
3- the 2 youtube review videos could easily be affiliated with the company. How would one random customer have a special link for a $20 discount?
4- her story in the hour and a half long video is really far-fetched about her being bit by a snake and falling in quicksand to get this recipe from an ancient African shaman. Plus, why keep selling your product for a solid hour and a half. It said at the beginning she would give you the recipe at the end of the video. Of course that was a lie. Even during the video there is a countdown on the screen to when you get the recipe and it counts down to zero, disappears, and she keeps talking and never gives you the ingredients.
5- her story also says she tried everything else to loose weight including eating less and exercising alot. However, the video also said she had a soda addiction and a sweet tooth. Seems like there might have been more options left before risking your life in Africa.
6- this whole thing is very convincing. I wanted to believe it, but there are just too many scam signals. They did a good job trying to rig the internet.
Hi Rachel!
We do understand how upsetting this must be, we'll be here to help. Please proceed in opening a dispute to request for a return and refund.
Here's how you can open a dispute for your order:
1) Click "My DHgate " on the upper right corner of the page.
2) Click Awaiting Confirm".
3) Find the Order number and click the link "Return&Refund" at the right side of the order.
4) Select the correct reason for dispute, evidences, preferred proposal then click CONTINUE.
5. Once you finalize your proposal, click SUBMIT.
If the problem is not resolved through direct communication between you and seller, or if you don't get a response from the seller, you may request for DHgate Mediation after 5 days that you have clicked on "Return & Refund" link and then we will assign a person from Resolution Center to take care of your case.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com