Rachel S.

Wish I had shopped months ago. I bought long sleeved items that I might not need because it might be too hot. Even though this is Covid, I'll look cute around the house.

This were just what I had been looking for. They were one third the cost of others I had been looking for. The only complaint I have is that they are smaller than the measurements said. It could be that they measured from eyelet to eyelet but they definitely didn't measure the actual fabric length. It is about a foot and a half smaller.

I ordered some sunglasses and they were shipped as promised. They looked nothing like the photo, very cheap like kid's sunglasses and were huge in size. I can't imagine a woman's head being that large. I tried the number on the invoice but it is not real. I tried emailing *******@luxomo.com and to techrabbit that is somehow connected. I received an email from a Michael that provided an RMA number. He said he attached an RMA form but none was attached. The instructions say it must have an RMA form in the box and also he provided no address for returns. It says you have seven days to return them. I have been trying for 5 days to get the information to return the glass and still don't have them. I tried all the emails and online help form. You can't get through. This has scam written all over it.

I only recently ordered from Wayfair. I ordered a large loft bedroom set for my son. It arrived timely and exactly as expected. It came in many pieces and I had 2 questions on assembly. I called Cos. Service and they were amazingly helpful. Since then I have ordered sheet sets, bedspreads, a desk, a hutch for another desk, a desk organizer and a lamp. The lamp arrived broken and it was quickly replaced, no hassles. Didn't even have me return it first. The desk organizer was too large for my desk so I needed to send it back. It was done immediately. Great company.

I've been an amazon Prime member for years. I have had the best luck with shipping. Things arrive when they say and in good shape. The one time I had problems, they gave me a gift card. It wasn't even their fault.

I had an American Express Platinum card. I got because of free foreign transaction fees, the free lounge pass and mile bonuses. Right away I found out that American Airlines was not part of their mileage club. Also I found that most of lounges closed or were not accepting the card. Then I learned that few oversees vendors wanted me to use American Express. I was trying to arrange some diving and whale shark swims and was told I would have to pay more if I used the AmEx card because of the fees. I was told that on other excursions. Few of the tiny restaurants in many countries would accept the card. So I decided not to renew it. They offered me a reduced renewal fee of something like $250 so I renewed again. However, I decided of the next year it wasn't worth it. So I didn't renew the card. An auto renewal of an insurance policy hit the card in the month after. I paid the charge. The only thing not paid was the $450 fee. I started getting calls and late notice letters so I started calling. When you call the number on the letter or take their calls, they demand you pay the $450.00. I tell them I cancelled the card. They say I have to talk to membership for that and they can't do anything. I call membership and they say OK we waived the fee since you cancelled the card. Then the next month it starts all over. This has been going on since February. It is now July. I just got a letter that says my account has been cancelled because I was late! What the heck. I cancelled the card myself. So I call the number on the letter and guess what, it's the credit department and they can't do anything about the fee that is another department. I ask for the number of the other department so I don't have to go through them again. She gives me a number. Guess what, when I called it was back at the Credit section and the whole thing starts again. I have been on the phone or on hold for over an hour. I am now on hold with a credit supervisor "who is trying to work this out." I'm glad I wrote down the name and extension of the person from last month because that got me to the supervisor. If you do work with them, keep notes of all calls. I didn't start keeping dates and names until last month. I don't have records of my March, April or May calls. The history what got me to the supervisor. Now they just came back on and said everything was zero'd out and there is nothing more owed. Stay away.