In all my years of virtual shopping I have never been so frustrated! I ordered Shrek party supplies for my sons 5th birthday on February 22nd. I kept checking the order status and it never seemed to update showing "shipped". I started calling the company and sending e-mails. Not return call or response. After 5 days of calling, I filed a complaint with the Better Business Bureau and stopped payment on my credit card. This website is such as scam! Now I had to order through another website (since Shrek is no longer in stores) and pay $50 extra for shipping from Ottawa to get in time for our Saturday party. Shame on you Hometown Celebrations. I wish I could post something on their website -- "If you really want to disappoint your children -- shop here!". Hometown Celebrations - you stink.