This was during my black friday sales and I realised on my very last order that I could've applied my student beans code. I wrote in via the live chat and Jess helped me with processing a 10% refund for ALL my orders as well as my friends' (with the apt student proof of course). I am so thankful for her help and she did it so quickly I absolutely had to leave a good feedback here for her.
I'll definitely be returning back to DYE if service is always this good! Thank you so much