Raghunath S.

One of the worst insurance experiences. I had started my 6 month premium with them on Jan. 2023. They had charged $760 premium for a 6 month period. And when the 2nd 6 month period was about to start, they had increased the premium amount to $1462 (Almost double the initial amount). The reason that they had stated was obnoxius saying that they did an assessment of the area and the increase was due to 'rate adjustment'. Can't think of a better way to rip off money from the customers. Now that I want to add another vehicle to my existing policy which expires in Feb. 2024, they are giving me a quote for the whole 6 months although the new vehicle will be used only for 4 months of the policy period.
One of the customer care representatives put me on hold for 20 mins and then just hung up on me even after I clearly explained the math. Upon calling them again, they state that no matter when the vehicle was bought or added to the policy they still collect the premium for 6 months. This is the most illogical thing I have ever heard. Absolutely annoying. I don't know what to call this other than a way of literally stealing hard earned money of the customers.