Raj B.

I went to Claire's stores in fashion Valley to get one ear pierced. Andrea said I would have to pay for a pair of earrings I wanted to just get one earring to do the piercing but she told me that I would have to buy a pair and my option $60 for sterilized post for $70 for 14 karat gold post so I agreed to buy the gold post earrings for $70 she never told me or give me an option to buy a single earring.
Today when I went back to the store and decided to use the other earring to get my other ear pierced, she told me they cannot use that anymore. I would have to buy a single earring to get that done, she never gave me that option when I came in to buy one earing to pierce my left ear.That's is a scam and they did nothing to fix their mistakes. They are cheaters.
I had chosen sapphire with gold post earrings but she uses the crystal with gold earrings instead of the one I picked and told me I chose that. She lied to me.
She said the post was 14 karat gold, but my last year is infected which mean it's not 14 karat gold
It has to be fake, gold airing don't cost infection. I clean it with a solution twice a day.
They are cheating their customers and giving them false information. Post my complain to Google and Bbb also.