Dear Rehlat Airways Customer Service Team,
I am writing to express my sincere appreciation for the outstanding service I received from one of your team members, Sravani, in assisting me with the cancellation and refund of my flight ticket.
Sravani was incredibly helpful from start to finish, promptly responding to my queries and providing clear and concise information throughout the process. Her professionalism, patience, and attention to detail made the entire experience seamless and stress-free for me.
I am impressed with the level of customer service I received from Rehlat Airways and especially from Sravani. She is a true asset to your team, and her dedication to ensuring customer satisfaction is highly commendable.
Thank you once again for providing exceptional service and for employing staff like Sravani who go above and beyond to assist customers. I will definitely be recommending Rehlat Airways to my friends and family.
Best regards,
[Reham Alsharif]