I had booked tickets for my son for travel in Sept 2022. We had to cancel the tickets and the company representative advised that the refund will happen in few days. Despite calling a number of times and sending the emails the status remains the same and the standard replies without any commitment. Worst experience dealing with the company. The amount is about USD 600. Will never book any tickets from this company in future. Could have given Zero rating had there been such option. The ref is LQD3VU.