Thumbnail of user randallr1

Randall R.

Contributor Level

Total Points
263

2 Reviews by Randall

  • Gearbest

1/15/16

I bought a Q212g drone from GearBest but received a V666 drone with a Q212g cover on it. The v666 model drone does not hover capabilities and that was the main reason I wanted the Q212g model. I also asked them for type of motor and propellers for spare parts. Gear best said they would get back to me after they check with the manufacturer. They never got back to me. I was not aware I had v666 drone till I looked up the camera that was different then the one I ordered and found out I had a v666 model. In the mean time I broke a prop gear trying trying to hover this drone. One month sense I order from Gearbest and still have not been able to fly this drone. Costumer service is terrible all I get is emails saying they want to resolve this issue and never do. Do not deal with this company unless you a looking for a nightmare.

Thumbnail of user lilyl19
Lily L. – Gearbest Rep

Dear Randall,

Thank you for valuable feedback.

First of all, we would like to extend our sincere apologies for this situation.
Your ticket has been resolved and our Customer Service Manager has replied to you personally. Please kindly reply to us.

We are looking forward to hearing from you soon

Best Regards
Gearbest.com

  • Golfequipment18

4/23/10

I received my TaylerMade R9 supertri driver I ordered but it came with a old technology cheap 65 gram shaft. It advertise on the web site to have the new 60 gram which is standard for that club. Not a old technology and cheaper shaft 65 gram. This shaft should be 60 gram that is standard for that club and what they advertise on the site. I buy a lot of things on the Internet and this site is nothing but fraud. The gave me a chance to return the club, but would not send a return label. I could understand the Chinese label or write Chinese to return the club.So that offer was a total joke and a insult. If you need junk buy from them you will get what you need.

Randall Has Earned 3 Votes

Randall R.'s review of Golfequipment18 earned 2 Very Helpful votes

Randall R.'s review of Gearbest earned a Very Helpful vote

Randall hasn’t received any thanks yous.

Randall Has 1 Fan

Thumbnail of user rodg
Rod G.
180 Reviews
904 Votes

Randall isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user vmalaka2
Vern M. reviewed Gearbest
12/3/23

I ordered items from gearbest in the past several years ago and did receive them but more...

Thumbnail of user samsons25
6/2/23

I will be at the house at you are not going to be in the office tomorrow to see how far I I am...