Randall R.

A very unethical company. I signed up and paid top dollar for a 2 year plan. The first year was fine, but as the second year started, I then started to get hit with an outrageous bill to renew my domain registration. OK, I can easily just transfer it to reasonable domain registry company, so i do that. Then when i get my domain transfer confirmation from Bluehost, they tell me they are going to cancel all my services (even my hosting that I have paid another year for in advance). I contacted their customer service and spent half an hour trying to explain to them that domain registry and a web host do not have to be the same company and are completely independent things. After wasting a ton of time, it finally got it straightened out. I am looking forward to finishing my second year, so I can completely get away from this horrible company. Don't walk, RUN from Blue Host.

Person was closely about how domain registry functions.

I ordered a computer from them. The transaction went through, they charged my credit card and I got a sales confirmation. Then nothing. They went completely quiet. I called their customer service, who seemed to know nothing other than telling just to wait my order would process sometime in the future. After a few more days of waiting, I submitted a inquiry ticket online. No response. Then they sent me an email saying ""your order was canceled because this transaction had a higher than normal fraud risk, charge back risk, or it violated our terms and conditions". I have a perfect credit record, my card processed fine, and there is no reason for them to say this. I asked them to tell me what the problem is and if there is something I could do to fix it. Again, no response. At this point I am glad- because I don't want to do business with people like that. A complete waste of my time.

Normally I only feel compelled to write a review when I am unhappy about a store. I don't bother to review businesses that simply deliver on their promises- that's expected. But Beach really came through for me and showed a level of caring for their customers that you don't see often these days. When another store completely derailed a project I was working on (I wrote a review), I had to make a last minute order from Beach (who I had never heard of before). What a contrast! Beach had a great price, shipped it lightning fast, and communicated with me. When I found a small discrepancy between what I ordered and what I got, I contacted them. They were SO responsive. They were very apologetic for their mistake and bent over backwards to quickly make everything right. They went far beyond what most stores do for their customers. A real breath of fresh air. They've now got a new-long term customer, I'll now give them my business whenever I can. Thank you Beach Audio (and Rachel in particular). You guys rock!

I made the mistake of ordering from them, only to find that numerous complaints I have seen about them are correct. They bait you with a low TV price and free shipping. Then shortly after you order, they call you up "to discuss a few things": which includes adding a few hundred dollars to your purchase for mandatory shipping insurance. The worst thing about this was that, after seeing complaints about this, I emailed them to ask if their prices were all inclusive, or if additional insurance fees would be tacked on. I was told it was all inclusive, there would be no fees. However they were clearly not telling the truth. When I told the gentleman trying to charge me this fee about what I had been promised, he just rudely dismissed it saying he didn't know who told me that and that I was still getting a good price. However, absolutely refuse to give business to dishonest people like FirstClassTVs. They cannot be trusted.