Randy M.

I received my "restored" radio cabinet in 4 BROKEN PIECES. My original cabinet was solid. I was excited to find out that the brownish green cabinet was acutally blue but had oxidized and The Catalin Store assured me they would do an amazing restoration to bring back the blue color. Prior to beginning the restoration process, the Catalin Store inspected the radio and reported: "A physical review of the Catalin cabinet confirms there are no defects to report...Full payment is required before the project commences."

Some time after sending the payment, I received an email with this message: "The polishing wheel caught on the Catalin and within an instant a crack occurred...We do not accept any liability for damage from restoration projects."

Prior to hiring the Catalin Store to restore my radio, I asked about the risk of damaging the radio cabinet during the restoration process, Bill Whelen from The Catalin Store laughed and said that may have happened 20 years ago but not now.

I purchased bonded leather fabric from FabricGuru. I had been a customer for a few years and made several fabric purchases. I bought bonded leather fabric to reupholster two loveseats. After about 18 months in use, the fabric started to peel. I called customer service and a manager told me they buy closeouts and do not really provide warranties but to send photos and the owner will look at the photos and get back with me. After reviewing the photos, the response was: "I am very sorry to say but we do not offer any kind of warranty or guarantee on the fabrics." Just be aware there is a huge risk with buying from this vendor. You might be fine but you might be screwed like I am after spending money on fabric plus the labor to upholster with defective "closeout" fabric. FabricGuru is one of those businesses who does not care about existing customers. I will never buy anything from this vendor again, If I did, I would be a fool. Be warned.