Buyer beware of Netgear Products because they don't stand behind what they sale. They won't even try to run a test on their end to see what the problem may be until you buy a "warranty plan" if over 90 days of purchase. I'm so disappointed that I couldn't get an answer so I won't be buying any of their products going forward.
Seriously, I just asked if it was possible for them to run a speed test on my router from their end. They wouldn't even entertain my question unless I purchased the warranty.
400mbps coming in from internet provider and 78 coming out of Netgear router. Something's not right.