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Soft moc has the worst customer service ever! Managers don't deal with the problems arising and they try to SCAM people out of their money and rights! I bought an Ugg that was deemed defective by Ugg company and the company asked me to take it back to softmoc (where originally purchased) for an exchange as it was still within the 90 days and they have refused to do anything about it, not an exchange nor anything. Paid $120 for it and basically it is unwearable. Worst company to deal with and their personnel are even worse
Products used:
Ugg Fluff Yeah Slippers
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The worst costumers service ever! Due to trying to fix some issues about a pair of Uggs purchased...
