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Ray C.

Contributor Level

Total Points
80

1 Review by Ray

  • American Express Serve

4/24/23

I have never had a card of any type that was this much of a hassle to activate. I keep being told by the automated system (because there is no human being to talk to) that I will receive a verification email. It's been 2 days and still no verification email. I enter username and password on the website that I alreadys et up and it says they dont match. I click forgot password and it asks for my card number and CVV. I enter that and it says the information is wrong. Every step of the way has been incredibly frustrating while my refund sits in the account and I cannot access it.

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