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Ray D.

Chicago Loop, United States

Contributor Level

Total Points
80

1 Review by Ray

  • HappiestBaby

12/12/23

I bundled the SNOO and the Lola crib and let me just warn you, the Lola crib is not worth it.
I don't want to sound like a hater but I trusted the company, even though it was very difficult to find reviews… now I know why.
The pre-drilled holes did not align, so bolts could not be screwed in and the crib could not be properly put together. My husband and dad jammed it together and there is still a bolt that wouldn't fasten because of the faulty design.
I sent Happiest Baby videos and photos to explain the problem and while customer service was responsive, they were not helpful. After an exhaustive exchange of messages proving this was a design flaw and not user error, the company sent me a replacement piece and a cheap sound machine, which was not an adequate response at the $795 price tag.
Who wants to take a part a crib and reassemble it when 9 months pregnant?
So be warned, it's not worth it. And skip the sound machine too.

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