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Once email access is set up you can not get help to correct errors in the account. Store staff will not help tell you to go to email for corrections.
However if you can't get into a account you are lost.
Ray M.'s review of Orchard Supply Hardware (OSH) earned a Very Helpful vote
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I've been going to OSH since 1980 and have been a member of the rewards program since January of...
Loved the one on Branham... always had help. This one on Blossom Hill... ugh. They have...
