I checked first to see if product was in stock before ordering and was assured it was and could be posted to me within a couple of days after order was recieved ( and payed for). It took two weeks to be posted and I was NOT impressed with customer service at all in the interim.
No response to a phone message ( no one seems to answer the phone) nor an email requiring information on my purchase till I asked for a refund by email unless my revised deadline was met.
I was happy with my purchase when it finally arrived and it was cheaper than other sites for the same product.