RC H.

I've used LogMeIn for years. I got it first to help manage my elderly mother's computer, and for the first 10 years or so, it was pretty good. Reasonably priced for a 2-seat setup, and generally reliable.

About 3-4 years ago, however, just as the price shot into the stratosphere, the reliability went into the tank. At this point, my LogMeIn logins (mostly to my own computer, now) are about 50/50. Half the time it works fine. The other half, it stalls after login, leaving the target computer inaccessible until I can go an personally reset.

Notably, the decline in usability closely paralleled rapid price increases.

I also hate the company involved. They auto-renew with NO notice, with big price increases, year after year.

What crooks!