I would give them a no star if it was possible. 1st they are not a flower shop. 2nd all they do is place a order at a local shop and in most cases never send what you order online and then say is designer choice ok so you think your getting something close maybe.(pink flower instead of red) nope not all just what ever the local shop has and feels that the price ava is paying worth it. Not the flower shops fault they are stuck in the middle trying to make a living and ava employees sitting at home ripping people off trying to sound professional. They are a scam I repeat they are a scam you will never get what your paying for and then when you call in about it they send in you in a circle of people trying use bs lines to cover the easy money they made off you and the local florist. Free delivery too but they charge $25.00 processing at check out.