I bought a pack of 500 freezer labels, cheapest price anywhere. First of all I never got a confirmation email or tracking number but they did take my money. After a week I emailed customer service and asked for tracking... they said they couldnt find my order. I provided bank statement showing they took money from me. All of a sudden they said they shipped and my package had been refused - they mailed it t to Colorado. I live in Nevada. They charged me AGAIN and mailed out the package. That was 3 days ago... the tracking number they gave me still says USPS awaiting possession of package. Seriously, do yourself a favor and just order whatever you need from Amazon.