Rebecca B.

www.wrapwithus.com is a total SCAM! When I got my order there were gift boxes that were crushed, one item was broken, they left out items that valued at $80. The website is also very deceiving for example I ordered an aisle runner with an elegant pattern on it and when I looked at it there was no pattern at all! I could have gone to Wal-Mart and bought an aisle runner that looked better than the one they sent me. Some of the packages were open when I got them out of the box and they should have been sealed. When I called the company the day that I got my order I called them about 15 times and only had someone answer one time long enough for me to hear noise in the back ground and hang up on me! I left a message and also emailed WrapWithUs.com and I finally got a response the next day via email wanting to know more information about my order. I called and talked to the manager Liz. Well Liz was not very help full at all she did not once apologize one the whole time we were on the phone. She even had the nerve to tell me that they sent me the items that were not in my order! She said that I could PAY to mail the package back and she would replace what was broken and refund what I didn't want (the reason I didn't want some of it was because it was JUNK). I didn't feel that it was fair that I had to pay to ship it back and she still said that I had to pay to ship it back. The real kicker though is the fact that if you don't have it sent back to the store within 10 days of getting the order they will take 25% of the money spent on the item to restock it! The last thing I have to say about www.wrapwithus.com is about the shipping my order was over 200 dollars and they let UPS just leave it on my door step and I live in apartments!