Rebecca R.

I ordered two pop up trees on the December 2. They said fedex picked up on the 4th but Ced Ex said they have never received the products. I even paid the exposure fees. They say they can't do anything until I get the trees but that they did delivery them. Why would fedex lie. It's been 10 days for an order that was paid to be delivered in 4 days. Tried to speak to supervisor. Absolute help and very rude. Asked for her name and she said sure and hung up on me. I called again after confirming with Fed Ex that they never received the items called them back. Girl was nice said I should get this week or next week at latest but can't promise by Christmas. What is this they are Christmas trees. You know the saying if someone does something right you may tell 2 people. Ut if someone does wrong you tell everyone. I have posted in Facebook and instagram never to buy from this company and with my 11,098 members I hope they go out of business. Just the worst and customer service is crazy. If they have -10 I would rate them that.