Rebecca V.

I bought an AC kit for my Subaru and both the condenser and the compressor are both bad. One if the inlets of the condenser was clearly damaged from the factory. The compressor looks fine from the outside, but made a horribly grinding sound when the car was started. Had to pay my mechanic to do the work twice due to their faulty parts. All this company is willing to do is replace the parts, after you make a deposit of the purchase price again. Basically, they want to borrow money from you until they get their useless parts back. I cant afford to let them borrow $285 after having to pay more to get the work done. I don't think it is a good sign when the two main components of the kit were bad from the beginning, who would want a replacement and not a refund? They dont give refunds on any part that has been installed. When I called customer service, the girl I spoke to asked me if I just wanted to cut my losses because they would not give me a refund. So rude.
Their prices are low because their products are crap. Don't waste your time and money with this company.