Very bad experience. Had account for many years. Created casting calls and suddenly my account went into review. Cannot communicate with models I was talking to nor see new applicants. Customer service is quite bad. It seems that they do not see what I write just answer some general text that does not respond to specific questions. They take days to respond with no resolution. They claim it is for quality but there are so many profiles that are quite bad and border on fake. I finally and didn't get me nowhere. Each time it takes at least a week to get some standard message.
Hello Dear user,
Sorry to hear this. We are constantly reviewing members and the content that is posted by our community members. It can be that some your newly posted castings were lacking quality or did not meet our standards. Please update your profile and we will be happy to reassess it again.