I ordered product as a Valentines day surprise. I ordered 3 days in advance. Paid an exorbitant shipping rate for on time delivery (almost double the product cost). They rely on the weather as an excuse. They ship from San Diego and the shipping address is in Huntington Beach, CA and the weather is perfect in both locations. They say they are working 24/7, yet there is no one answering the phones.
I will never order, nor recommend this outfit. OBTW, my spouse has yet to receive anything.