I ordered flowers and they indicated that they were too busy with Valentine's Day flowers to complete my order that I had placed on February 11,2020. What I found extremely infuriating is that they ended up charging my account on February 13,2020 anyway. Ever since then, I have attempted to receive a full refund for flowers that were not even sent. I went through a 3rd party and sure wish that I had seen this site before I placed the order,