Regular C.

I'm charged extra fees without explanation, and the customer service is arguing with me about their own business' limitations and will not look into their vendor's behavior in charging their paid customers extra $$$ beyond the initial contract. They are also not reading the history of the complaint for what has already been explained in previous emails that there wasn't anyone at the lot for me to talk to, there was no receipt printed out, and wants me, the customer, to go the extra mile to find me credit card statement for the exact amount of the charge rather than doing their job to help me the customer.