- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I have been annoyed with their agents for months now. A lot of our parcels has been going missing, being left outside the gate which are being stolen and they don't do justice on their service. The most ridiculous I ever got was this week's incident so far. Customer's parcel has not been delivered for almost a month already. Now, I asked to conduct investigation to find it. It took them 10 days, they did find it. The worst thing is that they wanted our customer to collect in Dubbo, customer is based in Bakers Swamp. Like, are they serious? Asking a customer for 2 hours just to pickup a package which was supposedly delivered is ridiculous! Second point, you could have chosen a depot nearest to his house instead you chose a 1hr drive.
Point 3, they are saying they cannot deliver to our customer's address. Then why the hell are you accepting orders from your site using that address if you are not able to deliver? FALSE ADVERTISING at its finest!
Not only time wasted, as with money, stress and energy. ALL THE TIME.
Good job Sendle! Your company is unbelievably the worst one we have used in Australia!
Tip for consumers:
Worst courier in AU
Products used:
World options
Renee hasn’t received any votes.
Renee hasn’t received any thanks yous.
Renee doesn’t have any fans yet.
Renee isn’t following anybody yet.
Empty.
Worst service Ever, will NEVER use them again! — I will NEVER use them again. Their courier...
Thanks for sharing this feedback with us, Renee and really sorry about this experience. Looks like Gela is already on your case as we try our best to sort this out for you. In order to avoid overlapping information, we will assist you directly through the email thread with reference #3206525. Thanks for your patience in working this through with us.