Reservations.com is the WORST SITE I wish I could write a review on their site, of course you can't. They were not helpful in trying to cancel my reservation that I accidentally submitted. I literally called seconds after I realized it went through by mistake. They took my money instantly out of my account, what hotel does that?! UM NONE. I was given the run around for an hour. The hotel wouldn't help out either. I was in tears after I saw how much I paid for the hotel. The whole issue happened because I was searching for a cheaper price than I already had gotten with booking.com. Just to save a little more money. Well, i ended paying double with reservations.com. They should have a law suit against them. I never got a refund and had to stick with their aweful price! I was so upset. I will be telling everyone I know not to use their site. And trust me I work with the public word will travel fast.