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Order since November still is not dispatched, I've got excuses like "black friday's fault" or "Royal mail's fault". I was told to wait until "magic" day comes, so I could cancel the order, though they took my money already and admit order is not dispatched, but I have to wait ayway.
I've already written reviews on other websites, for example, on Trustpilot, where fake good reviews appear the next minute after one real bad is posted. So, obviously, bad review is drown down and nobody sees it.
Re V.'s review of Fragrance Direct earned 14 Very Helpful votes
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The perfume came damaged and just because the delivery box wasn't wet, I wasn't granted a refund...
Very disappointed just opened my order from Fragrance direct and no free gift in it, I phoned to...
