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Rev E.

Contributor Level

Total Points
81

1 Review by Rev

  • Hitched

5/26/23
Verified purchase

Leads have got poorer and poorer since new management.

Historic data's shows I would close around 1 in 4 new enquiries via hitched.

These days I am lucky to get 1 in every 20 to close. The leads are more that they have ever been but with a huge increase in cheap customers without a budget.

No pre qualification of leads.l resulting in unsuitable matches

Add this with a price increase of over 500% in just the last 3 years.

New management never seemed willing to listen to feedback.

Even my long term account manager quit working for hitched and I have had three new ones on the last 6 months so presumably toxic workplace as well.

Service
Value
Shipping
Returns
Quality

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