Richard B.

You will be highly disappointed if you purchase from this company. I purchased their standard software to work with my Docketport 465 sheetfed scanner. For the first few months, it worked just fine, but then all of a sudden began putting watermarks on my scanned documents and kept pushing me to upgrade to their professional version. When I contacted their customer service, that is where the disappointment began. They said that they had to turn that feature of no watermarks off because it was only offered in the professional package. They also stated their website clearly notes that when it doesn't. Further checking into them recently reveals that they have a 1 star rating with BBB along with several complaints that are marked unanswered for years. They are just another company to add to the list that promises, lies, and then doesn't support their product.

Buyer beware. I have the Williams Sonoma W******* Automatic Bread Maker and it is a joke. You follow the directions exactly as outlined in their recipes and directions and it does not work. I put it in the trash where it belongs. Purchased it because I heard good things about the brand, but was disappointed with its inability to do what it is supposed to do. Just go out and buy bread at the store. It is a lot easier and won't waste your time. I have cooked many things in my lifetime. Some things required a lot of detail and are "high maintenance" and they came out just fine. Wish I could have given this company negative stars, but unfortunately that was not an option.