I have been ordering from them for months now. I have ordered business cards and have been satisfied until this last order. Before, we were getting 1st quality cards with clear glossy print. This last order was a re-order of the same cards we have gotten the last 6 or 8 times we have ordered. The cards came on inferior card stock, the printing was not sharp and it came with an inferior matte finish. When I complained I was told that it was the same card the first time I complained. The second time I was told that when we didn't specify glossy it reverted to matte. We have not specified glossy any of the other times and a re-order produced the same card as before. Highly dissatisfied and will not reorder with this company.